1. Introduction

EventHappens ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and related services (collectively, the "Service").

2. Information We Collect

• Personal Information: Name, email address, phone number, device ID, profile photo, and payment details (if applicable).
• Event Participation Data: Events you attend, check-ins, quest progress, and QR code scans.
• Usage Data: Pages visited, features used, IP address, browser/device type, and cookies.
• Location Data: If you enable location services, we may collect your device’s location for event and quest features.

3. How We Collect Information

• When you register for an account or update your profile
• When you participate in events, quests, or use QR codes
• When you contact us for support or feedback
• Automatically through cookies, analytics, and device integrations

4. Why We Collect Your Data

• To provide and improve our services
• To personalize your experience and recommend events
• To process payments and manage subscriptions
• To verify event participation and quest progress
• To communicate with you about updates, offers, and support
• To comply with legal obligations

5. How We Use and Share Your Data

• We use your data to operate, maintain, and enhance the Service.
• We may share data with event organizers and venues for quest and event management.
• We may use third-party service providers (e.g., payment processors, analytics) who are contractually obligated to protect your data.
• We do not sell your personal data to third parties.
• We may disclose data if required by law or to protect our rights and users.

6. Data Storage and Security

• Your data is stored securely using industry-standard encryption and access controls.
• We retain your data only as long as necessary for the purposes described in this policy or as required by law.
• We take reasonable steps to protect your data from unauthorized access, loss, or misuse.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can control cookies through your browser settings, but disabling them may affect some features.

8. Third-Party Services

We may use third-party services (such as analytics, payment processors, and social media integrations) that collect, use, and share data according to their own privacy policies. We encourage you to review those policies.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Your Rights and Choices

• You have the right to access, correct, or delete your personal data.
• You may request data deletion at any time by contacting us at privacy@eventhappens.lk.
• You can opt out of marketing communications at any time.
• Depending on your location, you may have additional rights under local laws (e.g., GDPR).

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date above. Continued use of the Service after changes means you accept the new policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at privacy@eventhappens.lk or by phone at +94 76 381 3748.